1. Cancellation 30 days or more before the service date: Full refund of the paid amount (excluding any bank transfer or administrative fees).
2. Cancellation 20 days before the service date: 50% refund of the paid amount.
3. Cancellation less than 15 days before the service date or no-show: No refund.
4. Any booking modification (date change/number of guests) is subject to availability and may incur additional charges. us.



General Notes:

1. In cases of force majeure (such as natural disasters or government decisions), each case will be handled individually.
2. All refunds will be processed within 7 business days from the date of cancellation approval.
3. The company is not responsible for any additional costs incurred by the client due to cancellation or postponement.